Frequently Asked Questions

What types of disability support services do you offer?

At Leading Care, we offer a range of disability support services, including in-home care, personal care, community access support, and assistance with daily living. We understand that every individual has unique needs and goals, which is why we work closely with each client to develop a personalized support plan that meets their specific requirements.

How do I know if I am eligible for National Disability Insurance Scheme (NDIS) funding?

To be eligible for NDIS funding, you must meet certain criteria. These include having a permanent disability that significantly impacts your daily life, being under the age of 65, and being an Australian citizen or permanent resident. If you're unsure whether you're eligible, you can contact the NDIS directly or speak to one of our team members who can guide you through the eligibility requirements.

How can I access your disability support services?

To access our disability support services, you can contact us directly by phone, email or through our website. Our friendly and knowledgeable team will be happy to answer any questions you have and guide you through the process of accessing our services.

What is the process for developing a support plan?

Our support planning process is designed to be collaborative and person-centred. We'll work closely with you, your family and your healthcare providers to understand your needs, goals and aspirations. From there, we'll develop a comprehensive support plan that meets your specific requirements and incorporates your feedback and preferences.

How much will your disability support services cost?

The cost of our disability support services varies depending on the level of support required and the funding available. We'll work with you to develop a support plan that fits within your budget and maximizes your available funding, whether that's through the NDIS or other sources.

Can I choose the support workers who work with me?

Yes, we believe that it's important for our clients to have a say in who provides their support services. We'll work with you to select support workers who meet your needs, preferences and personality.

We believe in empowering people to live their best life.

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